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We know that plans can change and sometimes you need to cancel your booking. Cancelling a booking online can be done in a couple of minutes, saving you considerable time compared to emailing us.
- From the hub homepage, enter the shipment number into the freetext search box and click View Details.
- In the shipment summary bar at the top of the page, select Cancel.
- Provide a reason for cancelling from the dropdown and add any additional comments.
- Click Cancel Now to complete the process.
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Related FAQs
How can I amend my choice of vessel? How can I amend my payer details or terms? How can I reserve a container against my booking? How can I split or combine my booking? How can I update an existing import payer rule? How do I add or remove container in a booking? How do I change the contract number for a shipment? How do I change the port of loading or discharge on my booking? How do I change the type of containers on my booking? How do I get a Booking confirmation? How do I make a new booking?
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